Shipping Policy
Effective Date: August 2, 2026
HolySlug is committed to providing reliable worldwide shipping for customers in supported destinations.
1. Order Processing
Most orders are processed within 1–2 business days after payment has been successfully received.
Processing time may be extended during holidays, high-order volume periods, or for custom products.
2. Shipping Destinations
We ship to most supported international destinations where logistics services and applicable laws permit delivery.
Shipping availability may vary by country or region.
| Region | Countries | Estimated Delivery |
|---|---|---|
| North America | United States, Canada, Mexico | 3–8 Business Days |
| Europe | United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Denmark, Finland, Norway, Switzerland, Poland, Czech Republic, Ireland, Portugal | 4–10 Business Days |
| Oceania | Australia, New Zealand | 4–8 Business Days |
| Asia | Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines | 3–8 Business Days |
| Middle East | United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Israel | 5–10 Business Days |
| South America | Brazil, Chile, Argentina, Peru, Colombia | 7–15 Business Days |
| Africa | South Africa, Egypt, Morocco | 7–15 Business Days |
We currently ship to most countries and regions supported by our international logistics partners. If your destination is unavailable during checkout, please contact us at hello@holyslug.com for assistance.
3. Estimated Delivery Time
Estimated delivery times depend on the destination and shipping method selected.
These delivery estimates are provided for reference only and are not guaranteed.
Unexpected delays caused by customs, weather, transportation carriers, or other circumstances beyond our control may occur.
4. Shipping Costs
Shipping charges are calculated during checkout based on the destination, shipping method, and order contents.
5. Customs, Duties & Taxes
International orders may be subject to import duties, taxes, customs clearance fees, or other government charges.
Unless otherwise stated, these charges are the responsibility of the customer.
6. Order Tracking
Tracking information will be provided whenever available after your order has been shipped.
Please allow time for tracking information to become active.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, additional shipping costs or delivery delays may occur and will be the customer’s responsibility.
8. Lost or Damaged Packages
If your package is lost or arrives visibly damaged, please contact us promptly.
We will work with the shipping carrier to investigate and assist in resolving the issue.
9. Refused Shipments
If a shipment is refused by the customer or returned because of an incorrect address, failure to complete customs clearance, or refusal to pay applicable duties or taxes, the customer will be responsible for any resulting shipping costs, return charges, customs fees, or reshipping expenses.
10. Contact Us
Email: hello@holyslug.com
Website: https://holyslug.com